Privacy
This page explains how Mint Casino handles your personal information, what data we collect, why we need it, and how you can control it. It also covers responsible gambling tools, account rules, and your rights under UK data protection law.
This page explains how Mint Casino handles your personal information, what data we collect, why we need it, and how you can control it. It also covers responsible gambling tools, account rules, and your rights under UK data protection law.
Your Personal Data
Mint Casino collects several types of information when you use our site. This includes identity details (like your name, date of birth, and address), contact information (email and phone number), payment data (card or bank details used for deposits and withdrawals), and technical information (your IP address, device type, and site usage). We collect this to verify your age and identity, process payments securely, prevent fraud, comply with legal obligations, and improve our service. We do not sell your data to third parties.
We share limited information only with trusted partners: payment processors to handle transactions, identity verification services to meet licensing requirements, and the Gambling Commission if legally required. All data is stored securely using encryption in transit and strict access controls.
How Long We Keep Your Data
UK gambling regulations require operators to retain customer records for a minimum of five years after account closure. This helps detect fraud, resolve disputes, and meet anti-money laundering obligations. If you request erasure of your data, we will remove what we can once those legal retention periods end.
Your Rights Over Your Data
You have the right to access, correct, or delete your personal information. You may also request a copy of your data in a portable format, object to certain types of processing, or restrict how we use it. To exercise these rights, contact our data protection team through the support section on the website. We respond to all valid requests within one month.
Cookies and Tracking
Our site uses cookies to keep you logged in (essential cookies), understand how visitors use the platform (analytics cookies), and show relevant promotions (marketing cookies). You can manage or disable non-essential cookies via the cookie settings banner when you first visit the site, or at any time through your browser settings. Disabling essential cookies may stop core functions like logging in or placing bets.
Responsible Gambling
Gambling should always be a form of entertainment, not a way to make money. Mint Casino provides tools to help you stay in control:
- Deposit limits: Set daily, weekly, or monthly caps on how much you can add to your account. Limits apply immediately. Requests to raise them are delayed by 24 hours. - Loss limits: Restrict how much you can lose over a set period. - Session time limits: Automatically log you out after a chosen duration. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break from gambling for 24 hours, 7 days, or 30 days. - Self-exclusion: Use GAMSTOP to block access to all UK-licensed gambling sites for a minimum of six months. This is free, confidential, and managed independently of Mint Casino.
Signs of problem gambling include chasing losses, lying about gambling, spending more than you can afford, or neglecting responsibilities. If any of these sound familiar, seek help early. Free, confidential support is available from GamCare and the National Gambling Helpline.
Accounts are strictly for adults aged 18 or over. We verify age during registration and may request documents before processing your first withdrawal. If you share a device with others, consider installing blocking software such as Gamban or Net Nanny to prevent underage access.
Account and Gameplay Rules
Only one account per person is allowed. You must be physically located in the UK and aged 18+ to register. During sign-up, you’ll need to provide accurate personal details. We carry out identity and address checks (known as KYC) before approving your first withdrawal. This protects both you and us from fraud.
Bonuses come with terms: wagering requirements (how many times you must play through the bonus), eligible games, expiry dates, and maximum cash-out limits. Attempting to abuse bonuses, for example, by opening multiple accounts or colluding with others, will result in offers being voided.
Dormant accounts (no login for 12 months) may be closed, but any remaining balance will be returned upon identity confirmation.
Cheating, using bots, colluding with other players, or disputing legitimate transactions (chargebacks) are prohibited and may lead to account suspension.
If you have a complaint that isn’t resolved through our support team, you can escalate it to an independent alternative dispute resolution (ADR) provider approved by the Gambling Commission. Details are available on our website’s complaints page.
We may update these terms or our privacy practices. Where changes affect your rights significantly, we’ll notify you by email or via a notice on the site. Continued use after such notice means you accept the updated terms.